|Promoting the Good News about Jesus Christ and encouraging Christians to share it with others|
Frequently Asked Questions
Q. I have been asked to write to a person who lives nearby, but have received no reply. Can I visit instead?
Q. I would like to pass the enquiry that I have received on to another Christian whom I trust - can I do so?
Q. Can I code the outreach material I bought you so that I can follow-up those who request a local contact?
Individual Christians within churches become Contacts, not the church as a whole. This person(s) is/are often the minister(s)/leaders(s), but could be anyone within the church who takes responsibility for the follow-up of enquirers and new Christians. New contacts must complete an application form and submit two referees - something that it is not possible to obtain from a church. To download an application form, click here.
No-one has enquired from within the area you specified on your application form. When you applied to become a contact you were asked to indicate how far you were prepared to travel to meet am enquirer. (You can change this by contacting us). Some areas produce more enquiries than others and we match the enquirer to the nearest suitable Contact.
Your gender, age, skills or experience did not match the enquirer. Using our database we try to match an enquirer with a Contact of the same gender and of similar age. Some enquirers require Contacts with special skills, e.g. in helping ex-prisoners, those who have been involved in cults or have been divorced or widowed.
You have moved and not given us your new address. Every year we lose a number of contacts because they do not inform us of a change of address. If you are moving let us know so we can update our records accordingly.
You have not sent in a report form even after receiving several letters from us. The report is an essential part of the follow-up process. Without it we have no idea of what has happened, whether the enquirer has been contacted or even if the Contact received our letters. We check our files to see how a Contact's last enquiry was handled before assigning him or her another.
I have been asked to write to a person who lives nearby, but have received no reply. Can I visit instead?
We ask Contacts to respect the wishes of enquirers as far as possible. If the enquirer has asked for a letter, but not indicated that they would like a visit as well, then it is better not to visit them.
I would like to pass the enquiry that I have received on to another Christian whom I trust - can I do so?
Yes, we encourage Contacts to do so. Note, however, that we will still ask you for a Report, so please tell the person you pass the enquiry onto to let us know the outcome by returning the Report Form.
Yes please! We are always looking for new Contacts - there is no need to ask us first. References will be taken in the normal way.
Can I code the outreach material I bought you so that I can follow-up those who request a local contact?
Yes, if you are on the Contact for Christ Register. By arrangement you can also use our FREEPOST address on your own literature. Click here for more information.
After receiving a request for follow-up you should attempt to make contact offering whatever help and advice you feel appropriate. We will not be sending your details to the enquirer, but may have already e-mailed them to say that someone else would be in touch shortly. If you receive no response after 7 days, try again. Whatever the outcome of the enquiry it is extremely important that you complete and return the Report Form within a month of receipt so we know what action has been taken.
We do not always know the postal address of those who enquier via e-mail. e-mail offers a greater degree of anonymity than postal mail which should be respected. It is even possible (though very unlikely) that some e-mail enquirers will live outside of the UK and Ireland. Enquiries will be matched with the most appropriate Contact on the basis of gender, age, skills and experience as recorded on our database.