Frequently Asked Questions
Individual Christians within churches become Contacts, not the church as a whole. This person(s) is/are often the
minister(s)/leaders(s), but could be anyone within the church who takes
responsibility for the follow-up of enquirers and new Christians. New contacts
must complete an application form and submit two referees - something that it
is not possible to obtain from a church. To download an application form, click here.
Your gender, age, skills or experience did not
match the enquirer. Using our database we try to match an enquirer with
a Contact of the same gender and of similar age. Some enquirers require
Contacts with special skills, e.g. in helping ex-prisoners, those who have been
involved in cults or have been divorced or widowed.
You have not sent in a report form even after
receiving several letters from us. The report is an essential part of the
follow-up process. Without it we have no idea of what has happened, whether the
enquirer has been contacted or even if the Contact received our letters. We
check our files to see how a Contact's last enquiry was handled before
assigning him or her another.
We ask Contacts to respect the wishes of enquirers as
far as possible. If the enquirer has asked for a letter, but not indicated that
they would like a visit as well, then it is better not to visit them.
Yes, we encourage Contacts to do so. Note, however,
that we will still ask you for a Report, so please tell the person you pass
the enquiry onto to let us know the outcome by returning the Report Form.
Yes please! We are always looking for new Contacts - there is no need to ask us first.
References will be taken in the normal way.
Yes, if you are on the Contact for Christ Register. By
arrangement you can also use our FREEPOST address on your own
literature. Contact us for more
After receiving a request for follow-up you should
attempt to make contact offering whatever help and advice you feel appropriate.
We will not be sending your details to the enquirer, but may have already
e-mailed them to say that someone else would be in touch shortly. If you
receive no response after 7 days, try again. Whatever the outcome of the
enquiry it is extremely important that you complete and return the Report Form within a
month of receipt so we know what action has been
We do not always know the postal address of those who enquier via e-mail. e-mail offers a greater degree of
anonymity than postal mail which should be respected. It is even possible (though very unlikely) that
some e-mail enquirers will live outside of the UK and Ireland. Enquiries will be matched
with the most appropriate Contact on the basis of gender, age, skills and
experience as recorded on our database.